{"id":6522,"date":"2026-07-17T15:58:23","date_gmt":"2026-07-17T13:58:23","guid":{"rendered":"https:\/\/respectforheritage.com\/return-policy\/"},"modified":"2026-07-17T15:59:20","modified_gmt":"2026-07-17T13:59:20","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/respectforheritage.com\/sl\/return-policy\/","title":{"rendered":"Politika vra\u010dil"},"content":{"rendered":"<h1>Politika vra\u010dil<\/h1>\n<p>Po dostavi kupljenih izdelkov praviloma ni mogo\u010de preklicati ali zahtevati vra\u010dila kupnine, razen v primerih, ko ima kupec pravico do odstopa od nakupa na podlagi obveznih dolo\u010db veljavne zakonodaje o varstvu potro\u0161nikov.<\/p>\n<p>V takih primerih lahko v roku 15 dni vlo\u017eite zahtevek za vra\u010dilo izdelka tako, da po\u0161ljete e-po\u0161to na:<\/p>\n<p><a href=\"mailto:respectforheritage@gmail.com\">respectforheritage@gmail.com<\/a><\/p>\n<p>Va\u0161 zahtevek bomo pregledali in vam ustrezno odgovorili.<\/p>\n<h2>Podatki, potrebni za zahtevek za vra\u010dilo<\/h2>\n<p>Va\u0161 zahtevek za vra\u010dilo naj vsebuje naslednje podatke:<\/p>\n<ul>\n<li>Ime<\/li>\n<li>Priimek<\/li>\n<li>E-po\u0161tni naslov<\/li>\n<li>Telefonsko \u0161tevilko<\/li>\n<li>Uporabni\u0161ko ime, \u010de je primerno<\/li>\n<li>Naziv izdelka<\/li>\n<li>Kodo izdelka<\/li>\n<li>Koli\u010dino izdelka<\/li>\n<li>Dokazilo o pla\u010dilu<\/li>\n<li>Razlog za zahtevo za vra\u010dilo ali odstop od nakupa<\/li>\n<\/ul>\n<p>V na\u0161em odgovoru vam bomo posredovali vse potrebne informacije v zvezi z va\u0161im zahtevkom, vklju\u010dno z informacijo, ali je bil va\u0161 zahtevek za vra\u010dilo sprejet, ter po potrebi naslov, na katerega morate izdelek poslati.<\/p>\n<p>Ko bomo vrnjeni izdelek prejeli in pregledali, vas bomo po e-po\u0161ti obvestili, da smo prejeli vrnjeni izdelek.<\/p>\n<p>Prav tako vas bomo obvestili, ali je bil va\u0161 zahtevek za vra\u010dilo kupnine odobren ali zavrnjen.<\/p>\n<h2>Pogoji za vra\u010dilo<\/h2>\n<p>Preden vlo\u017eite zahtevek za vra\u010dilo, se prepri\u010dajte, da:<\/p>\n<ul>\n<li>Izdelek ni bil uporabljen;<\/li>\n<li>Izdelek ni po\u0161kodovan;<\/li>\n<li>Je izdelek v enakem stanju, kot ste ga prejeli;<\/li>\n<li>Je izdelek vrnjen v originalni embala\u017ei.<\/li>\n<\/ul>\n<p>Za upravi\u010denost do vra\u010dila mora izdelek izpolnjevati vse veljavne pogoje vra\u010dila.<\/p>\n<p>\u010ce vlo\u017eite zahtevek za vra\u010dilo izdelka, ki vam je bil \u017ee dostavljen, ste odgovorni za stro\u0161ke po\u0161iljanja izdelka na naslov, ki ga dolo\u010di Respect for Heritage, razen \u010de veljavna zakonodaja dolo\u010da druga\u010de.<\/p>\n<p>Vra\u010dilo kupnine za vrnjene izdelke se izvede \u0161ele po prejemu in pregledu vrnjenega izdelka na dolo\u010denem mestu za vra\u010dila.<\/p>\n<h2>Vra\u010dilo kupnine<\/h2>\n<p>\u010ce je va\u0161 zahtevek za vra\u010dilo kupnine odobren, bo vra\u010dilo praviloma izvedeno na enak na\u010din, kot je bilo izvedeno prvotno pla\u010dilo, razen \u010de je dogovorjeno druga\u010de ali \u010de zakon zahteva druga\u010den na\u010din.<\/p>\n<p>Ko vam po e-po\u0161ti potrdimo vra\u010dilo kupnine, bodo sredstva praviloma na voljo v roku od 3 do 7 delovnih dni, odvisno od va\u0161e banke ali ponudnika pla\u010dilnih storitev.<\/p>\n<p>Upo\u0161tevajte, da se dejanski \u010das obdelave lahko razlikuje glede na finan\u010dno institucijo ali uporabljeno pla\u010dilno storitev.<\/p>\n<h2>Reklamacije zaradi po\u0161kodb med transportom<\/h2>\n<p>Na\u0161i izdelki so skrbno in varno zapakirani, da se zmanj\u0161a tveganje po\u0161kodb med transportom.<\/p>\n<p>Ob dostavi vas prosimo, da paket in izdelke skrbno pregledate ter preverite, ali so bili med prevozom po\u0161kodovani.<\/p>\n<p>Vsako po\u0161kodbo, nastalo med transportom, je treba prijaviti v roku 24 ur od dostave.<\/p>\n<p>\u010ce opazite kakr\u0161no koli po\u0161kodbo, vklju\u010dno z izdelki, ki so prispeli zlomljeni, opraskani ali kako druga\u010de po\u0161kodovani, nas kontaktirajte na:<\/p>\n<p><a href=\"mailto:respectforheritage@gmail.com\">respectforheritage@gmail.com<\/a><\/p>\n<p>Prosimo, prilo\u017eite:<\/p>\n<ul>\n<li>Fotografije embala\u017ee;<\/li>\n<li>Fotografije, na katerih je jasno vidna po\u0161kodba izdelka;<\/li>\n<li>Datum in \u010das dostave;<\/li>\n<li>\u0160tevilko naro\u010dila ali \u0161tevilko maloprodajnega ra\u010duna;<\/li>\n<li>Kratek opis po\u0161kodbe.<\/li>\n<\/ul>\n<p>Po prejemu potrebnih informacij bomo va\u0161 zahtevek pregledali in po potrebi uskladili postopek z dostavno slu\u017ebo, da se po\u0161kodba ustrezno dokumentira in razi\u0161\u010de.<\/p>\n<p>Ko bo reklamacijski zahtevek ustrezno dokumentiran, ga bomo obravnavali v najkraj\u0161em razumnem \u010dasu in vas obvestili o nadaljnjih korakih.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Politika vra\u010dil Po dostavi kupljenih izdelkov praviloma ni mogo\u010de preklicati ali zahtevati vra\u010dila kupnine, razen v primerih, ko ima kupec<\/p>\n","protected":false},"author":35,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6522","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Politika vra\u010dil - Respect For Heritage<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/respectforheritage.com\/sl\/return-policy\/\" \/>\n<meta property=\"og:locale\" content=\"sl_SI\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politika vra\u010dil - Respect For Heritage\" \/>\n<meta property=\"og:description\" content=\"Politika vra\u010dil Po dostavi kupljenih izdelkov praviloma ni mogo\u010de preklicati ali zahtevati vra\u010dila 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